How TourSys enables to overcome your business difficulties

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FAQs

TourSys is a cloud-based travel software solution that you can access anytime, from anywhere. It’s built for all team members across every department—whether in the office or on the go. By implementing TourSys in your organization, you centralize your data in one secure platform, making it easy to collaborate and share information in real-time. TourSys includes powerful tools to manage bookings, itineraries, customers, travel products, resources, and financial transactions—streamlining your operations and maximizing business efficiency. This results in reducing management costs and achieving high performance.

TourSys helps increase your revenue by enabling direct online bookings and streamlined inquiry management. With the TourSys Booking Engine, TourSys Connect (WordPress plugin), and integrated payment gateway, you can accept instant bookings and inquiries directly through your website. All data flows seamlessly into the TourSys cloud platform for easy follow-up and management. Additionally, TourSys includes a built-in tool to send secure payment requests to your customers—helping you close sales faster and improve cash flow.

TourSys offers flexible pricing based on the specific modules your business needs and the number of users you require. As a standard, it operates on a subscription-based model. We offer discounts and free usage periods for advance payments made over 6 or 12 months.

To provide you with the most suitable pricing and system configuration, we recommend starting with a quick consultation to understand your requirements. From there, we’ll propose the best solution tailored to your travel business.

Yes, we provide dedicated customer support to ensure your operations run smoothly. During office hours, our team is available via phone, email, and messaging apps. Outside of office hours, support continues through email and messengers. We’re always happy to assist you and committed to helping your team achieve high operational efficiency. Feel free to reach out to us anytime.

To recommend the most suitable modules for your organization, we first take the time to understand your business and the services you offer. Every travel company operates differently, so identifying the right configuration is key to achieving maximum efficiency. Once we learn more about your operations and goals, we’ll work with you to propose the ideal set of modules tailored to your specific needs.

Yes, we offer initial training sessions to help your team get started with TourSys. Upon subscribing, you’ll receive a one-time, 2-hour online training session tailored to your business. If additional training is needed, we’re happy to arrange further sessions for an additional fee to ensure your team is confident and fully equipped to use the system effectively.

TourSys is built with enterprise-grade security to protect your business data at every level. We use secure cloud infrastructure with encrypted data transmission (SSL) and industry-standard protocols to ensure your information is safe from unauthorized access. User access is managed through role-based permissions, so each team member only sees what they need. Regular backups and system monitoring help prevent data loss and ensure business continuity. Your trust is our priority—we’re committed to keeping your data secure at all times.

TourSys offers flexible storage options based on your subscription plan and business needs. Each plan comes with a set amount of storage, but additional storage can be easily added as your business grows. We ensure that you have ample space to store all your booking data, itineraries, customer information, and documents. For detailed information about your storage limits or to discuss increasing your storage capacity, please reach out to our support team.

At TourSys, your data is handled with the highest level of care and confidentiality. All data you store in the system belongs to you, and we do not share, sell, or use it for any purpose other than providing and improving our services. Your data is securely stored on trusted cloud infrastructure with regular backups and encrypted communication to prevent unauthorized access. Access within your organization is managed through user roles and permissions, giving you full control over who can view or edit specific information.

TourSys is regularly upgraded to ensure you have access to the latest features and improvements. New features are included in each release and are available at no additional cost, provided the features fall within the subscription level and modules you’ve chosen. We are committed to continuously enhancing the system to meet the evolving needs of your business, and you’ll receive automatic updates as part of your subscription.

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